Whirlpool Ice Maker


Before diving into troubleshooting, it's important to understand how your Whirlpool ice maker works. The WRS325FDAW01 model features an automatic ice maker that relies on a water supply, a valve that controls the flow of water into the ice maker, and a thermostat to regulate the temperature. When the ice maker is working correctly, it will automatically fill the ice mold with water and wait for it to freeze before ejecting the ice into the ice bin.

Troubleshooting Steps

  1. Check the Water Supply: The first thing to check when your Whirlpool ice maker is not making ice is the water supply. Make sure the water supply line to the refrigerator is turned on and that there are no kinks or obstructions in the line.
  2. Inspect the Ice Maker Components: If the water supply is not the issue, inspect the ice maker components for any visible damage or signs of wear and tear. Look for any loose or disconnected connections or broken parts.
  3. Test the Ice Maker: To test the ice maker, hold down the freezer door switch and then push the ice dispenser lever. If the ice maker is working correctly, you should hear a humming sound as the motor kicks in and the ice tray rotates.
  4. Check the Water Inlet Valve: If you don't hear a humming sound, the problem may be with the water inlet valve. The valve controls the flow of water into the ice maker, and if it's faulty, it can prevent the ice maker from working correctly. Test the valve by disconnecting the water supply line and then using a multimeter to test for continuity. If the valve is not functioning correctly, it will need to be replaced.
  5. Inspect the Thermostat: If the water inlet valve is functioning correctly, the issue may be with the thermostat. The thermostat regulates the temperature inside the ice maker and if it's not working correctly, it can prevent the ice maker from cycling through its normal operation. Test the thermostat by using a multimeter to check for continuity. If the thermostat is not working correctly, it will need to be replaced.

Contacting Whirlpool Support

If you have tried all the above steps and are still having issues with your Whirlpool ice maker, it may be time to contact Whirlpool support. You can find contact information for Whirlpool customer service on their website or in the user manual that came with your refrigerator.

In conclusion, a 10-year-old Whirlpool ice maker (Model: WRS325FDAW01) not dispensing or making ice can be a frustrating experience. However, by following these troubleshooting steps, you can identify and resolve the issue and have your ice maker working again in no time.